Our Maintenance Program will make you and your tenants our top priority. We offer several different tiers of maintenance, with our most popular maintenance program having a full-time on-site maintenance staff professionals available at all times.
Preventative Maintenance & Repairs – The preventative maintenance of your property is our first priority. The more time we spend on the front side of maintenance, the less it will cost in the long run. We pride ourselves on the cleanliness of our properties, and our program includes regular servicing, mechanical / building system checklists, and continuous maintenance.
Capital Improvements & Infrastructure Upgrades – We will also work with you on capital improvement and key building system infrastructure upgrades. From boilers to elevators, choosing the right general contractor and complying with city regulations, Resource Field Services will not only get you the best price but help you get all projects done on time – and on a budget.
Residential Relations - We understand the correlation between happy residents and low vacancy rate (this is true of both coops and rental properties). Our strategy is to track and respond to every single resident message within strict timeframes.
Emergency Management - We respond immediately in the event of emergencies, and resident safety is always our first priority.
Requests & Work Orders - In keeping with the disciplined way that we approach property management, we log 100% of the calls that we receive, always create a work order for tracking purposes, and respond promptly.
Our clients typically see a 50% to 200% improvement in their cash reserves, our residents are happy, and our expertise includes:
- Property Management
- Residential Relations
- Financial Management (Rent, Association Fee Collection, Bill Pay, AP/AR)
- Preventative Maintenance & Physical Upkeep
- Capital Improvement Management (Facade Inspections, Local Law 11)
- HPD, DOB and ECB City Agency Mitigation
- Code Violation Correction
- On-Demand Property Management Reporting